The Leadership Attention Paradox

“The manager’s job is characterized by brevity, variety, and fragmentation.” — Henry Mintzberg, The Nature of Managerial Work (1973) At the time, this was an ob...

The Long Road to the Threshold

1. Novelty Is Usually a Disguise Most technology ideas arrive in the world disguised as novelty. They are announced as rupture. As invention. As the sudden appe...

Beyond the Codex Moment

In my previous post, I described what I called my “CODEX moment”: the realization that the capabilities of agentic engineering tools have crossed a threshold. F...

Empty boardroom room with performance data on screens but no humans in attendance.

Zombie Governance

An institution can perform well while becoming harder to govern. Zombie Governance examines where judgment and accountability reside when automated decisions se...

The Service Dilemma [eBook]

I’m delighted to make available our new publication “The Services Dilemma” as a free eBook download. The Services Transformation and the algor...